Terms and Conditions 

Cancellation

*If the customer needs to cancel the order they must inform Olivia's Wedding's as soon as 

possible. 

*Cancellations within the 30 days of the Event date will incur the following fees: 

*30 days or more no charge 

*20-29 days 25% of order 

*10-19 days 50% of order 

*9-5 days 75% of order 

*Under 5 days 100% of order 

*Cancellation fees will be taken from the hire and/or damage deposit. The remaining 

amount, if any, will be refunded to the hirer.


Liability

*We at Olivia's Wedding's accept no responsibility for damage or injury to persons or 

property, caused by the items hired, however caused. 

*Olivia's Wedding's will not accept liability for any claims that arise from any event 

concerning or involving items hired from Olivia's Wedding's

*All goods are hired and are the responsibility of the hirer until they are returned to 

Olivia's Wedding's

*Olivia's Wedding's makes effort to ensure the safety of all its products and cannot be 

held liable for any injury caused unless a direct result of our negligence or lack of care 

*All items hired remain the property of Olivia's Wedding's at all times.

*Olivia's Wedding's reserves the right to change these Terms and Conditions at any time


Responsibility of the Hirer

*The hirer is solely responsible for the safe keeping of all goods and packaging on hire 

from Olivia's Wedding's as from the time and date of delivery, until all goods are 

collected by ourselves at the end of the hire period


Payment and Deposit

*A non-refundable deposit is payable on confirmation of booking (A minimum of £40). The outstanding 

balance is due, and must be cleared, 20 days prior to the Event date. 

*A damage deposit is required on some items @ Olivia's Wedding's Such which you will be notified of upon booking (paid by cheque to ‘Olivia's Wedding Supplies’). This 

deposit will be returned within 14 days once the goods have been collected and checked 

for any damage or loss of items. The customer will be informed within 7 days if there 

are any damaged or missing items to the order.